The switching of Internet access service provider – instructions

For detailed information on how to switch your Internet access service provider, please refer to the detailed brochure which will guide you through the entire process of switching your Internet access service provider in 5 steps, either as a standalone service or as a bundled service. You'll learn what to look out for before changing your provider, how to go about the switching, including what to expect during the switching process. There is also information on the steps to take after a successful or unsuccessful switching of provider, including information on whether you can claim a lump sum refund.

A brochure on the switching of Internet access service provider is available here (only in CZ).