Current topics

  • CTU published a new monitoring report. You can read it here.

  • CTU published an online guide to help providers of online intermediation services and online search engines to understand the new obligations arising from Regulation EU 2019/1150, which was implemented into Czech legal order by Act No. 58/2023 Coll., amending the Act on Certain Information Society Services.

  • CTU runs a visualization tool for quality of service (QoS) measurements for fixed and mobile networks. An interactive map allows to sort by different providers and various technologies and check the quality of network connections and electronic communications services all around the Czech Republic. It is available in English version at

  • The legal regulation on the switching of the Internet access service provider was incorporated into the Electronic Communications Act  based on the transposition of Directive (EU) 2018/1972 of the European Parliament and of the Council, the so-called European Electronic Communications Code. CTU has prepared a graphic guide with a brief description of individual steps and the possibility to find out more detailed information. The guide will advise service subscribers who wish to change their existing provider, and how to proceed in order to make the process successful and without complications.

  • Do you want to complain about a marketing call which you consider to be unauthorised? More information can be found here.

Czech Telecommunication Office