Czech Telecommunication Office
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23. 4. 2026
7. 4. 2026
24. 3. 2026
24. 3. 2026
24. 2. 2026
- What disputes CTU solves and when you can contact us
- Claims about electronic communications and postal services
- Out-of-court dispute resolution
- Radio broadcasting and reception
- The switching of Internet access service provider
- How to deal with an usolicited marketing call
- What to do in case of poor-quality reception of a radio or TV signal
- How to obtain a price concession (discount) on electronic communications services? (Persons with disabilities and persons with l
Current topics
In the context of the European reform of the cross-border gathering of electronic evidence in criminal matters, the Czech Telecommunication Office is proposed as the central authority for the execution of the agenda under Directive (EU) 2023/1544 of the European Parliament and of the Council of 12 July 2023, under which selected service providers should notify the Office of designated establishments or appointed representatives for the purpose of European Production Orders and European Preservation Orders under Regulation (EU) 2023/1543 of the European Parliament and of the Council of 12 July 2023. The relevant Czech implementing legislation is now in the legislative process. We expect it to be effective by August 2026 at the latest.
More information here.
The European Commission has launched a call to inform the public and the sector about the Digital Networks Act (DNA) proposal.
The DNA Regulation is intended to replace, in particular, the 2018 European Electronic Communications Code, but also parts of other regulations, such as Regulation (EU) 2015/2120, from which it will take over the part containing rules on open internet access.
The EC is now giving everyone the opportunity to provide feedback, relevant information and comments. Anyone can comment until 16 April 2026. The form can be completed at the following address: https://ec.europa.eu/info/law/better-regulation/have-your-say/initiative...
The EC will use the input received when further discussing the proposal in the course of the legislative process.
Today, the European Commission published a proposal for a regulation for the Digital Networks Act (DNA) and its accompanying documents. The proposal will now be subject to the standard legislative process in the EU, i.e. discussed by Member States' representatives in the Council of the EU and Members in the European Parliament. In particular, DNA will replace the 2018 European Electronic Communications Code, but also parts of other regulations, such as Regulation (EU) 2015/2120, from which it will take over the part containing rules on open internet access.
CTU published a new monitoring report. You can read it here.
The amended Rules of the CTU for conducting consultations on the discussion site were published in the Telecommunication Bulletin, which newly regulate the possibility of submitting comments in the public consultation also via a form made available on the Office's ePortal.
CTU has published two new guides to help users and service providers better navigate the new rules. They contain a list of rights and obligations under the DSA, supplemented by comments, recommendations, related links and practical examples. The guide for providers in English language can be found here.
CTU published an online guide to help providers of online intermediation services and online search engines to understand the new obligations arising from Regulation EU 2019/1150, which was implemented into Czech legal order by Act No. 58/2023 Coll., amending the Act on Certain Information Society Services.