Current topics

  • European Commission has published a survey, prepared by a consortium comprising RPA and RAND Europe, on the prospective study examining the future of the postal sector in the EU. The survey aims to collect information from key stakeholders about postal volumes, affordability and quality of postal services, and others. The survey can be completed online by 31 May 2024.

  • CTU informs that the Government, in accordance with Act No.1/2023 Coll., on restrictive measures against certain serious conduct in international relations (the Sanctions Act), issued Resolution No.195 of 27 April 2024 (see, by which it decided, inter alia, to add the legal person Voice of Europe s.r.o. with its registered office at Krakovská 583/9, 110 00 Prague 1, to the national sanctions list. More information is to be found here.

  • CTU, as the future digital services coordinator, has published a FAQ (in CZ only) on the so-called "DSA Regulation", which grants users of these services new rights that will give them greater control over the services they provide, helping to create a safe, predictable and trustworthy online environment. In addition, the DSA promotes transparency throughout the digital ecosystem and the development of SMEs. The main obligations under the DSA can be found here.

  • CTU published a new monitoring report. You can read it here.

  • Do you want to complain about a marketing call which you consider to be unauthorised? More information can be found here.

  • CTU published an online guide to help providers of online intermediation services and online search engines to understand the new obligations arising from Regulation EU 2019/1150, which was implemented into Czech legal order by Act No. 58/2023 Coll., amending the Act on Certain Information Society Services.

  • CTU runs a visualization tool for quality of service (QoS) measurements for fixed and mobile networks. An interactive map allows to sort by different providers and various technologies and check the quality of network connections and electronic communications services all around the Czech Republic. It is available in English version at

  • The legal regulation on the switching of the Internet access service provider was incorporated into the Electronic Communications Act  based on the transposition of Directive (EU) 2018/1972 of the European Parliament and of the Council, the so-called European Electronic Communications Code. CTU has prepared a graphic guide with a brief description of individual steps and the possibility to find out more detailed information. The guide will advise service subscribers who wish to change their existing provider, and how to proceed in order to make the process successful and without complications.

Czech Telecommunication Office